Did you know that nearly 50% of patients have skipped or postponed treatment because of the coronavirus outbreak? During these unpredictable times where reopenings are stifled by continued outbreaks, engaging with patients is more important than ever. Having a strong marketing plan is key to your success. Join the eMDs marketing team as we present a variety of proven tips and tricks to help engage with and remain engaged with your patients during and after the pandemic.
This webinar is intended for all audiences, whether you’re an IT professional or not. We’ll talk about what Ransomware is and where it came from, how it gets into your network, and what it does when it’s there. We’ll look at some noteworthy ransomware infections and what information security gaps led to those breaches. We’ll also discuss the next generation of ransomware. Finally, whether you’re an IT professional, a physician, nurse or other office staff member, we’ll discuss what steps you can take to protect yourself from what has rapidly emerged as the single greatest information security threat in the world.
Great customer service is the cornerstone of any successful business. Healthcare is no exception. In fact, it may be even more critical for your practice to deliver excellent customer service now more than ever. Customer service extends beyond the medical care provided. It includes every interaction your patient has with the practice whether it be with your doctors, nurses, techs, schedulers or front desk team. Every experience influences how your patient views the care they have received. Join eMDs as we discuss simple tips and tricks to set your practice up for a 5-star review every time.
KPI is short for Key Performance Indicator. In simple terms a KPI is a way of measuring how well a practice is performing compared to their strategic goals and objectives. KPIs can include many different data points. Common healthcare KPIs include accounts receivable breakout, denial rates, no-show rates, and claim submission rates. But they can also include average wait times, patient satisfaction levels, employee training stats, and much more. Ultimately, your KPIs will be determined by your specific performance and business goals. Join eMDs as we review some of the most common healthcare KPIs that practices should be tracking and why they are important to your business.
Patients today are assuming a greater responsibility for their medical costs. In fact, the patient has now become the third largest payer in the industry! Patients continue to struggle with understanding their medical fees or knowing their plan coverage benefits with payers. This can often result in services being rendered that are considered non-coverable or out of network leaving the practice with significant amounts of AR. Learn how both eMDs and eSolutions can help you to readily identify patient benefits details, capture patient responsibility before or at the time of service and minimize your denials due to non-coverable services!
Stay-at-home restrictions are lifting, businesses and schools are reopening and there is uncertainty of what the future holds. One thing we know for certain, a new precedent for healthcare has emerged. As we look ahead, healthcare will continue to transform at a rapid pace. Join us as we take a glimpse into the future and highlight five predictions for the immediate future:
Engaging your chronically ill patients isn’t easy, especially during a pandemic. Improving patient engagement, can feel overwhelming when practices across the nation are facing never before seen challenges. Adopting virtual care solutions can help. If you would like to gain greater visibility into your population’s health between visits, improve performance against quality measures and advance clinical outcomes, join us for our upcoming webinar. You’ll discover how chronic care management, remote patient monitoring and annual wellness visits can benefit your chronically ill population and the competitive advantages it can provide your practice.